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Terms of Service

These terms explain what Parentory is, what it isn’t, and the ground rules for using it. We’ve tried to keep them readable.

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Key points

  • Parentory is not a legal service and does not give legal advice.
  • We don’t guarantee that records or reports will be accepted by a court or anyone else.
  • You own your data. You can export it at any time.
  • Don’t use Parentory to harass, stalk or surveil anyone.
  • Subscriptions are billed and managed through the App Store.

1. Agreeing to these terms

By downloading, accessing or using the Parentory app, the optional backup service or this website (together, the “Service”), you agree to these terms and to our Privacy Policy. If you don’t agree, please don’t use the Service. You must be at least 18 years old, or the age of majority where you live, to use the app.

2. What Parentory is

Parentory is a personal organization and documentation tool. It helps you record your parenting schedule, actual parenting time, events and attachments, calculate descriptive statistics such as overnight counts, and generate reports from the information you enter.

Parentory is not a law firm and is not a substitute for a lawyer. Nothing in the app, on this website or in our support communications is legal advice, and using the Service does not create an attorney–client or any other professional relationship.

Overnight counts and percentages are descriptive calculations based on your entries. They are not a legal determination of custody, parenting time or any other legal status, and the way such time is measured may differ in your jurisdiction. For advice about your situation, consult a qualified family-law professional.

4. No guarantee of admissibility or accuracy

Parentory organizes information entered by you. We do not verify events, timestamps, descriptions or attachments, and we make no promise that any record, attachment fingerprint or report will be accepted as evidence or relied on by any court, agency, mediator or other person. Whether information is admissible or persuasive depends on the law, the forum and the circumstances.

You are responsible for the accuracy and completeness of what you record and share.

5. Acceptable use

Parentory is meant for neutral, personal record-keeping. You agree not to use the Service to:

  • harass, threaten, intimidate, stalk or surveil any person, including the other parent or a child;
  • record, collect or store information about others in violation of applicable law, including recording or privacy laws;
  • violate a court order, protective order or the rights of others;
  • create false or misleading records intended to deceive;
  • upload unlawful content, malware or content you don’t have the right to store; or
  • interfere with, probe, overload or attempt to gain unauthorized access to the Service or our systems.

We may suspend or end access to the backup service if we reasonably believe it is being used in violation of these terms.

6. Your data belongs to you

You own the information, notes and attachments you put into Parentory. We don’t claim any ownership of it. Your records are stored on your device; if you use cloud backup, we store an encrypted copy solely to provide the backup service, and we can’t read it.

You can export your records at any time, including after a subscription ends.

7. Backups and your responsibilities

  • Keep your backup password safe. Because backups are encrypted with a password we never receive, we cannot recover a backup if the password is lost.
  • Likewise, if you forget your app passcode and have no usable backup, your on-device records cannot be recovered by us.
  • We work hard to keep the backup service reliable, but we recommend keeping your own exports of important records as well.

8. Subscriptions and purchases

  • Free plan. Parentory offers a free plan with limits described in the app and on our pricing section.
  • Billing through the App Store. Pro subscriptions (monthly or annual) and the lifetime purchase are sold through Apple’s App Store (and Google Play once available). Payment is charged to your store account at confirmation of purchase.
  • Auto-renewal. Subscriptions renew automatically at the end of each period unless cancelled at least 24 hours before the period ends. You can manage or cancel your subscription in your device’s App Store account settings.
  • Refunds. Refund requests are handled by the store under its policies; we can’t issue refunds for store purchases directly.
  • Lifetime. A lifetime purchase gives you Pro features in Parentory for as long as we offer and support the app; it isn’t tied to a calendar period.
  • Price changes. Prices may change. Changes to an existing subscription follow the store’s notice and consent rules.
  • After cancelling. You keep access to your existing records and can export them. Pro-only features stop at the end of the paid period.

9. Waitlist

Joining the waitlist doesn’t create an obligation for you or for us. Planned features and prices shown before launch may change.

10. Changes to the Service

We may update, change or discontinue features. If we discontinue the backup service, we will give reasonable advance notice in the app so you can restore or export your data.

11. Disclaimers

To the extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t warrant that the Service will be uninterrupted or error-free, or that data will never be lost.

12. Limitation of liability

To the extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim. Some jurisdictions don’t allow certain limitations, so some of these may not apply to you.

13. Ending use

You can stop using Parentory at any time by deleting the app and, if you use backup, deleting your backup account in the app. We may suspend access to the online parts of the Service for serious or repeated violations of these terms.

14. Governing law

These terms are governed by the laws applicable where the operator of Parentory is established, without regard to conflict-of-law rules, except where the consumer-protection laws of your place of residence require otherwise.

15. Changes to these terms

If we make material changes, we’ll update the date above and, where appropriate, notify you in the app. Continuing to use the Service after changes take effect means you accept them.

16. Contact

Questions about these terms: support@padelvexa.com, or use our contact form.